What is Know Your Customer (KYC)? How can it be Completed ?

KYC (Know Your Customer) is an essential identity verification process that protects users, prevents fraud, and ensures secure trading. Darkex uses Sumsub technology to streamline and strengthen verification, offering users a fast, accurate, and compliant onboarding experience.
KYC

Enhancing Security on Darkex: The Role of KYC and Sumsub Verification

Identity verification, also known as KYC (Know Your Customer), is a necessary security procedure performed before starting to trade and forming accounts of the people who would like their freedom protected in a fair manner. As an important means of confirming user identities and raising the security level of broker accounts, compiling your ID information is mandatory to ensure that trading can be conducted with confidence.

Although you can trade without going through verification, there will be significant restrictions on your transactions. This is implemented to prevent potential suspicious activity and functions similarly to the procedures banks use in fighting money laundering.
The KYC (Know Your Customer) process is a method for establishing mutual trust between Darkex and its users.

Darkex has joined forces with Sumsub to strengthen and simplify compliance processes and make the procedure smoother for verification.
In our partnership with Sumsub, we combined efforts to ensure that all kinds of counterfeits are detected and that Darkex can offer its users a more secure trading experience.
By using Darkex, your Sumsub authentication transactions can be quickly submitted and accurately verified.

Know Your Customer

How to Complete the Identity Verification Process on Darkex?

You can complete your KYC verification on Darkex either through your desktop computer or using the Darkex mobile application on your Android devices.
Identity Verification
To complete your KYC verification on Darkex, please follow the steps below:

Step 1

Start Identity Verification

After logging into your Darkex account, click the ‘Start Identity Verification’ button on the main page to begin your KYC verification process

Step 2

Country and identity document

On the intermediate page, select the country and type your identity document
  • Choose the country of your residence
  • Select the type and issuing country of your identity document. Transactions can be carried out with a passport, driver’s license, ID card, or residence permit

Step 3

Type of document

  • Select the type of document you wish to use for verification
  • Two-page or double-sided documents must be fully photographed, with all pages and surfaces clearly captured
  • The document should be within the frame and clearly visible
  • Ensure that all information in the photo is visible and readable
  • The document you photograph will be approved shortly
  • Identity verification can be initiated on a desktop computer and then transferred to a tablet or phone by scanning the QR code or using the provided link to verify your ID

Step 4

Liveness Check

  • This identity verification step is crucial for ensuring your security. Make sure your camera is on and slowly turn your head completely within the frame shown on the screen to verify your ID
  • Once you have completed the steps correctly, your identity verification process will be completed shortly

Important Points to Keep in Mind During the Identity Verification Process

  • Do not refresh your browser during the process
  • If your initial attempt is unsuccessful, you can try completing the identity verification process several times
  • If your application is rejected multiple times, please wait 24 hours before attempting again
For more detailed information on Darkex identity verification, you can refer to ‘How to Complete Identity Verification on Darkex?’
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